Ursula Cottone

Ursula Cottone

Job Title: Chief Data Officer

Company: Citizens Bank

Ursula is the Chief Data Officer and leads Enterprise Data and Process Services.  She is driving the end-to-end processes for Citizens Bank’s strategic enterprise asset, data, in addition to leading the bank’s Process Reengineering team, including the creation of a process automation capability.

Her leadership role includes:

Partnering with executive leadership and the businesses of Citizens Financial Group to align an enterprise data strategy and process reengineering capability with the strategy and priorities of the various business units.

Leading the creation of an organizational capability to support the technical and business aspects of our data supply chain to ensure data is treated as an enterprise asset.

Leading the creation of a process automation capability in support of the bank’s Continuous Improvement mindset.

Driving the synchronization of enterprise data initiatives to ensure value across the corporation.

Executing on a common process for sourcing data, organizing data into a ‘data lake’, replacing an existing customer file with a master data management solution, and implementing a metadata repository.

Creating and maintaining the data management and quality processes and standards, including the establishment of a data stewardship community.

Ursula received her Bachelor of Science degree in business from Bowling Green State University, her MBA from Cleveland State University and certification from the Stonier School of Banking, while maintaining her Series 7 license.  She is currently on the Board of The Centers for Families and Children.

Speaking at the following:

10.15am - 11.00am
Keynote Panel: The Data Leader Journey – Building a Long Term Data Strategy

Following the launch of IBM’s CDO Blueprint, experienced CDOs & CAOs share their experiences of developing long term strategies for their data and analytics functions. What methods should be used to develop your strategic approach to data & analytics in the coming years? Responding to changes – remaining flexible and adapting to the needs, priorities… Read more.

12.15pm - 1.00pm
Discussion Group 2A: Cementing Your Place in the C-Suite through Quick Wins and Long Term Goals

Winning credibility in the early days through quick wins from long-hanging fruit. Moving beyond the early days and securing your role by delivering on long term goals. Avoiding the risk of CDAOs being a ‘flash in the pan’ – what do we need to do?

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